Privacy Policy

This Privacy Policy describes how GreatOhm ("we", "us", "our", "Data Fiduciary") collects, uses, stores, and protects your personal data in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act).

1. Data Fiduciary Information

Data Fiduciary: GreatOhm
Contact Email: support@greatohm.com
Purpose: Providing spiritual wellness and self-discovery services

2. Personal Data We Collect

We collect the following personal data with your explicit consent:

• Full Name: Used for personalized reports and community identification.
• Date of Birth: Essential for numerology calculations, astrology charts, and horoscope generation.
• Time of Birth: Required for accurate astrological chart (kundli) preparation.
• Place of Birth: Required for astrological calculations based on geographical coordinates.
• Gender: Used for personalized predictions and community matching.
• Phone Number: Used for account verification (OTP), communication, and account recovery.
• Pin Code: Used for Vaastu Shastra analysis and location-relevant predictions.
• Country: Used for timezone calculations and regional customization.
• GPS Location (when permitted): Used for real-time location-based recommendations.
• Palm Images: Used exclusively for palmistry analysis and readings. Palm images are processed for line detection only and are not used for identification purposes.
• Device ID / App Version: Used for consent audit trail, session management, and compatibility tracking.

3. Purpose of Data Processing

• Numerology Services: Name, Date of Birth — used to calculate life path numbers, mulank, and personal cycles.
• Astrology Services: Name, Date of Birth, Time of Birth, Place of Birth, Gender — used for kundli generation, zodiac analysis, and compatibility matching.
• Vaastu Services: Location data (pin code, GPS) — used for directional and spatial analysis.
• Palmistry Services: Palm images — used for line reading and life prediction analysis.
• Horoscope Services: Date of Birth, Time of Birth, Place of Birth — used for daily, weekly, and monthly horoscope generation.
• Community Services: Name, Date of Birth, Gender — used for group matching and community features.

4. Legal Basis for Processing

We process your personal data based on your explicit consent provided through this application, in accordance with Section 6 of the DPDP Act, 2023. You have the right to withdraw consent at any time.

5. Data Retention

• Your personal data is retained for as long as your account is active.
• Upon account deletion, all personal data will be erased within 30 days.
• Anonymized, aggregated data may be retained for analytical purposes.

6. Right to Erasure

In accordance with Section 12 of the DPDP Act, 2023:

• You have the right to request erasure of your personal data at any time.
• You may exercise this right by deleting your account through the app or by contacting support@greatohm.com.
• Upon receiving your erasure request, we will delete your personal data within 30 days.
• Certain data may be retained where required by law or for legitimate legal claims.

7. Data Security

We implement appropriate technical and organisational measures to protect your data. Data is encrypted in transit (TLS) and at rest. Access to personal data is restricted to authorized personnel only, and we conduct regular security assessments.

8. Data Sharing

• We do not sell your personal data to third parties.
• We do not share your personal data with third parties for marketing purposes.
• Data may be shared with service providers who assist in delivering the Service, subject to data processing agreements.
• Data may be disclosed if required by law or to protect our legal rights.

9. Children's Data

This Service is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

10. Your Rights Under the DPDP Act

As a Data Principal, you have the following rights:

• Right to access information about your personal data being processed.
• Right to correction and erasure of your personal data.
• Right to grievance redressal.
• Right to nominate another person to exercise your rights.

11. Grievance Officer

For any concerns regarding your personal data, contact support@greatohm.com. Response time: within 7 working days.

12. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated through the app and will require your renewed consent.

13. Contact Us

Data Fiduciary: GreatOhm
Email: support@greatohm.com